Hyatt Place Kuala Lumpur Bukit Jalil

Overall, this hotel is fine. May be my expectation to this hotel is high, Quite a let down.. . There are some hiccups. Well here my personal comments as shown below: Pros: - hotel cleanliness is on tip-top condition - Location very near to Pavilion Bukit Jalil, a distance walk Cons: - poor customer service at the reception during Check In, by a lady wearing spectacles, when I check in dated 27/7/26 at 950pm, I ask her pls give preferable such room and etc.. And she said, "I will give whatever rooms that we have, with No Smiling At all....".. (Wow, doesn't seem to match the Global Brand) - No ordinary parking space, Serves only Valet Parking space at Basement. Needed to park opposite another commercial shops... - Room aircon is not that cold Eventhough already press 16'C... - cutlery needed to be taken by urself at the Buffett breakfast - Serve Basic foods at breakfast only... - Gym room got 2 treadmill machines. Unfortunately, 1 Treadmill machine has been malfunction almost 3 days my stay at this hotel...

I am enjoying the stay here. the front desk staffs are very polite and helpful. I felt like being home. thank you for the hospitality.

Spacious & clean room. Next to Pavillion Bukit Jalil. Good breakfast. But had to pay for parking.

The hotel is in a great location, just a short walk to the nearby mall, which made everything very convenient. There’s also a Starbucks right downstairs, which was a nice bonus for quick coffee runs. Overall, I had a very pleasant stay—the room was comfortable and the surroundings were convenient. I would definitely consider staying here again on my next visit.

Clean hotel and also very friendly staff. The service provided was also very professional! Thank you once again! Will book again in the future.

Good stay with family. My wife went to IKONIK eye specialist. Walking distance to this hotel

Good place and nice view, I would like to say if I’m not wrong this is the only hotel in Bukit Jalil area, service is good free parking and comfortable

This is a hyatt brand so can expect to have some standard but is minimal at best, and the price reflects that. There's a swimming pool but small , the gym has only basic equipment and there is free carpark but you have to park at the adjacent mall. Service is quite good though and there's a Starbucks reserve in the hotel that serves premium coffee. Location wise is next to Pavilion and Aurora mall but is quite far away from the city centre.

Very attentive front counter and room service staffs. Buffet dinner can be improved with more staffs.