Користувач-гість
17 березня 2025 р.
Can’t fault the staff, they where exceptionally helpful and polite. Including sorting out our tours, and also airport transfers. However, our first room was awful and I could hear everything from the adjacent room. Right down to someone zipping their suitcase, as the wall to part of the room was glass light shone in the whole night. There were curtains, but they weren’t sufficient to block out the light. The reception did move us room, and thankfully this was much better. Although there was an awful sewage smell in the bathroom, but given we’d already moved rooms and weren’t staying long just left making another complaint. This is my second time in Krakow, and the restaurants in and around this hotel are second to none. There is a little Vietnamese restaurant about 5 min away, and it’s worth visiting the food was outstanding. However, this isn’t a hotel I’d come back to, as it was very disappointing. I don’t think I’ve stayed in a hotel like this before, and I’ve stayed in some quirky places.
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