Sand Sea Resort Railay Krabi

Nice hotel, Beautiful beach, delicious food, the staff does their job very well, everyone is very friendly. The area is beautiful, the environment and fauna are impressive. This place is worth visiting. Clean rooms, good cleaning. 3 great swimming pools and a large area. Also the restaurant has a beautiful view of the sea. I would like to mention the work of Bell Man Chotipun R. He was always very helpful, smiling, a friendly guy. And guy Wichet, he kindly helped me after the boat, a lot of thanks for this. All the staff deserve respect and are very professional do there job For new people, who don’t know the location of the hotel. I can advise to get to the hotel, especially if you have heavy luggages, it is better to join the shuttle boat which provide hotel. Or if you get there in the evening after 18:30, order a private boat from the hotel if you want to save time. When I arrived, late in the evening, I was given a room with a not very good view, on the villas which are fenced off with black tape, and there were processing renovation. I request for a change of room, the staff at the reception kindly changed my room, and gave me a room with a really great view. Gratefull thanks. Definitely I recommend visiting this hotel

One of the best on Railay. Stay here for my 3rd time

The hotel area is good in general, the breakfast was good with a fantastic view. The rooms was ok, the bed was very hard and the bathroom felt very outdated. House keeping was a bit careless, we had to ask for towels several times since they forgot to put new in our room as well as more toilet paper since it wasn’t restocked either. The pool by the reception was dirty with a lot of leaves, and also old cans and bottles lied around the pool area for several hours.

Great location. Service is wonderful. Picked up from airport and got transported by boat to the hotel. Stunning sunsets! The one down side is it can get busy with boats and the engines are loud. But would 100% stay here again

While my recent stay at the hotel had its downsides, there were some positives worth mentioning. The location was truly beautiful, with stunning surroundings that made for a picturesque setting. Additionally, the concierge staff were very helpful and friendly, going out of their way to assist us throughout our stay. Unfortunately, the hotel itself felt run down, with noticeable signs of neglect. We were also significantly overcharged compared to other guests, and to top it off, were charged an extra 900 THB for a bed that was uncomfortable and barely usable. This left us feeling frustrated and unfairly treated. Despite the lovely location and excellent concierge service, the overall experience left much to be desired.

Second time I stayed here, the first time was fine but this time, they gave us the wrong key and we have been waiting for 1 hour to get the issue settled. Amazing right.