Baan Haad Ngam Boutique Resort & Villas

Overall: The hotel itself is quite lovely, though its location might not be ideal for those seeking easy access to city centers or a wide variety of nearby activities. Pros: * In-room Pool: The in-room pool was a fantastic feature. Cons: * Disruptive Cleaning: Daily room cleaning, typically between 3-5 PM, often interrupted our plans, especially our enjoyment of the in-room pool. Our request for earlier cleaning (12 PM) was not honored. The cleaning itself was very quick (around 15 minutes). * Uncleanliness: The bathtub was dirty (pictures provided), and the overall floor cleanliness was unsatisfactory. * Inconsistent Service: Hotel staff were generally agreeable to requests, but follow-through was unreliable. An issue with the shower (alternating between scalding hot and icy cold water) was poorly addressed, and the problem persisted throughout our stay . Key Improvements: * Flexible Cleaning Times: Offer guests more flexibility in scheduling room cleaning, perhaps with a designated "do not disturb" option. * Enhanced Cleaning Standards: Improve cleaning protocols, particularly in bathrooms. * Improved Service Delivery: Ensure that guest requests and issues are addressed promptly and effectively. I hope this revised version is more helpful and concise!

Perfect stay Very good location and great service Spent our days mostly by the pool/ beach Very clear water & sandy beach, you could walk for 50metres into the water and it’s still at your waistline Love the 1-4-1 happy hour sessions Will be back again

Really good stay here Excellent location right on the beach was very beautiful and also close to restaurants Close to the airport so you waste no time! Spacious and clean rooms and a decent breakfast

Beautiful property , lovely rooms , restaurant on the private beach , view is amazing . Will definitely visit again . Very close to Chaweng

Very beautiful hotel with a scenic sea view. Loved their breakfast and hospitality was top! Very professional. Specially, I must mention the person near the front desk (forgot his name) who looks after the parking vehicles and takes care of the luggages. Additionally all of the hotel staff were so welcoming that made our stay very happening. * there is a very good travel agent just near the hotel, you can rent bike, cars and plan tours (Bunpa Travel) [contact person: Pam & Lay] ** at night, the pool side sea beach is so peaceful, you will love it instantly and can spend hours just sitting there with a music.

We enjoyed the resort very much. The rooms were clean and well maintained. The location was good and very relaxing. The food was very good. Could use a few water toys such as paddle boards and kayaks for the guests to use.