Wild Atlantic Apartments Killarney

I stayed in block D on Tues and Wed night of this week as we were in town for an Irish dancing competition. The positives were it was a 6 min drive to INEC. Negatives: common areas (corridors, lifts etc) not clean. Apartment itself seemed clean at first glance but on further inspection it was not:, underwear we did not own in wardrobe, chewing gum stuck to back of curtain and under kitchen counter, cobwebs everywhere. On Wednesday night we evacuated as fire alarm sounded at 12.30 am No one from property management appeared, another guest took charge and rang fire alarm company who informed us no fire. We all trudged back to our apartments only to be woken again every hour or so!! Disaster, luckily my daughter had already danced on Wed as this was not the nights sleep any of us needed.

The apartment was large and clean - plenty of room for a family of 4 - Mum and three teenagers, 2 girls and a boy. We had 2 double beds between us - which doesnt work with an 18-yr old son. The mistake was likely mine in the booking. We asked for another bed, which was provided - a fold-out with so many undulations you could have surfed on it. The bed came without bedding - in an Irish winter - so we had to pester the manager again - who did try her best to be helpful. We ended up raiding bedding under the stairs and my son slept on the couch. We didnt have any hot water for the 2 nights we were there and the heating in the bedrooms was erratic - more often off than on. And the electric jug kept shortening out the electricity, so we couldnt use that either. This was replaced on our second day. The manager tried to assist with the hot water which was on a timer system. We followed her instructions and tried numerous other options to get it working and in the end gave up. A handyman was supposed to come and check it, but there was no evidence of that. All in all it was a cold and stressful couple of days.

Do not book - we stayed elsewhere even though we had paid for the apartment. It was dirty and smelled terrible - musty/moldy. And - you cannot contact anyone - everything done via text and email and no one responds to your concerns. Just takes your $$$ and sends you canned responses.