Pegasos Deluxe Beach Hotel

The hotel this year upgraded to 5*. Is really very nice, clean, all the personal, staff is really very very kind! Meal is very good, just with compèring with last years the variety is little bit less… Just only one it has to be criticised: the animation team. I’m in this hotel for 9 times ( in 2016 was my first Tripp here…) and in last years was in the hotel another animation team ( Alex and Ewelyn with his team) and they were absolutely amazing, professional absolutely interactive, proactive, always speak with all the guests , they have a rich program all day for everyone. At the evening was super program you never been bored! Dancing was every 2. day. We stay now in the hotel almost one week. Absolutely no dancing, the currently teams ( there are 2 teams - one for guests from Italy the 2. one international) doesn’t organise proactively no games nothing. When you say Hello - no answer…. Every evening is some program, but just show. No interaction no dancing …. Very pity! I think the management suppose to do something with it!!! Otherwise next holiday lot of guests will not returned and it will be shame for both.

We were positively surprised when we arrived, we got our room very quickly and the receptionists answered all our questions. The rooms were clean, the same as in the pictures and had everything what we need during the stay. The food in the restaurant was varied and every day we found something for ourselves but specially pizza at the night was very delicious. The close access to the sea was definitely a plus which made our stay more comfortable. Thanks to animator Dominica who gives a lot of tips for traveling around the island and recommends many places to see in Rhodes. I hope we will come back!

Excellent! The best experience! I came to celebrate my birthday and relax and it was achieved 120%! I spent the whole time in the hotel and had all the options available :) Everyone was super kind, the best location, food options and super customer care! I will definitely come back!

Hotel is beautiful, right on the beach front, picturesque and nice pools etc. I pre booked a sea view room and requested a room higher up. Upon arrival we walked into our extremely small room and stepped out onto the first floor, barely seeing the sea and being really close to all the hotel guests, it felt like we were sitting outside with them with no privacy or sea view. We went to reception and asked to change rooms as I had paid extra for the seaview, staff said they couldn't do it late at night so come back at 8am in the morning. Set our alarm first thing and went to reception didn't unpack etc, we then got told to come back at 11am now to change rooms as the manager wasn't in. We hung around until 11am again and went back, this time got told to come back tomorrow again. I explained we were not settled and not unpacking our things as they keep telling us to come back. We got sent away again and took my number telling me they would call me tomorrow to change our room. We never received a phonecall the whole time and the reception just did not care, even after seeing us around and we wanted to enjoy our holiday so just left it. 24 hours later my partner got extremely ill, severe stomach problems and sickness, this pretty much lasted for the rest of the holiday and we couldn't understand why he was so sick! We put it down to either food poisoning or alcohol, but it was bad! We read a week before our stay people were sick but we thought it would have been over. There were also bugs all on our bathroom floor coming from a drain, but as reception were not interested we didn't bother reporting anything else.. apart from this we did love the hotel it had everything you could possibly need and the staff at the main bar the two guys were amazing and made us the best drinks! Entertainment was okay but music stopped by 10:30 then everything just went quiet, sometimes the atmosphere was off, it just needed background music throughout the day and evening, not silence. I was also really looking forward to the fire show and fireworks that were advertised and when I enquired before booking they were still doing this in October, but staff told us when we were there they are not doing it which is a shame. Entertainment was mediocre. Island itself was beautiful and we hired a car from the car hire next door to the hotel and got really good prices and explored the island. You would need a car if you want to explore easier from the hotel, although there is bus stops outside. Top tip, take mosquito repellent, I got bitten more than I've ever done before! Food options were nice at the hotel and loved the pizza bar, gyro bar and crepes, Asian night was awful but all the other nights and food options were great and much better than any other all inclusive I've done in the past. We would come back to this hotel it's just a shame the reception didn't really care about our room and the fact my partner got ill.

Lovely hotel very clean and modern, staff are wonderful and helpful. Entertainment team are brilliant never a dull day! Fire show was spectacular!! Food was nice, pizza cooked in the oven was delicious definitely recommend as well as the gyros! We stayed all inclusive for a week, the only thing I would say is we paid for a sea view but was put to the side of the hotel (still could see the sea!!) but compared the the view at the front it was adequate.. I guess this is a different booking I just wish it was made clear prior. Special thank you to Stratos Koufos for the astronomy night held on our first evening there, looking through his telescope at the moon and stars whilst he gave us a Greek mythology lesson as well as sharing the photos and information with us after! Truly magical experience would love to experience again!

Excellent experience generally. Deluxe hotel very comfort. Food delicious. Staff very polite, professional and helpful. The hotel manager Natalia outstanding communication and helpful, the same the head chef and animation team. Not the best Spa experience.(watch out). Thank you all. Looking forward to go back this year.