Jeju Oriental Hotel

I ordered a room with 1 double bed and 1 single bed, I already paid in full, only because when I booked the room I booked it for 2 people, because it turned out that I was with 2 children aged 4 years and 10 years, I was charged again. It's really annoying, even though there are no additional services, why do I have to pay again. in other hotels it's not like that

Location is very good, near major tourist sites, many free car park and very convenient for driving tour.

Was dirty (doors had mold on them), the bathtub was not clean

The room could do with a little updating but the staff were kind and very helpful

It took me a while to pen down this review because I didn't have much good points for this hotel. It was stated as 1 of the best hotel in Jeju. I have booked this hotel impulse because my flight was cancelled on 22 Dec 2023 due to weather condition - snow blizzard. It was on the news and it was really bad that all flights were cancelled at Jeju Airport, with 3000 and more pax were stranded and panicking trying to get alternatives to be arranged at that point. I did a search and it stated that Oriental Hotel Jeju is 1 of the best hotel to stay near the airport under Trip.com. I didn't hesitate and booked it. When I got to the hotel, I was kind of relieved that it was stated outside that it is a 5 stars (NOT!) hotel for tourists! Apparently, we had difficulties to communicate with the counter staff to check in. After checking into the hotel, I realised that our bathroom smell terribly of urine and sewage. The room so terrible with molds and tears (so outdated), and I could hear so clearly when people walked past our rooms to the lift lobby. Because it was just 2 nights stay, we tried to bear with the smell, but I couldn't anymore. I did a room change, however, the "new" room was located away from my kids which is at another annex which I have to take the lift down to ground level and walk about less than 10m to get to another lift to our room. Service: 👎🏻👎🏻👎🏻 Location:👎🏻👎🏻 Facilities: 👎🏻👎🏻👎🏻👎🏻 Lobby lounge: 👎🏻👎🏻👎🏻👎🏻(not even available!) Verdict: This hotel is so out-dated, this should not be even a 5 stars hotel!!! Please look into your hotel rating instead! Even Singapore 2-3 stars hotels are much better than this hotel!

The hotel was quite big and has a lot of facilities such as convenient stores and a ****** at the lobby and much more on the second floor of the hotel. The hotel is located at the seaside and many must try restaurants. The staff was friendly to us.