Giraldo Lopez
6 липня 2023 р.
We arrived at the hotel early morning to leave our bags. Walked around Istanbul and waited for the check-in time but by 13:00 were too tired to wait any longer. Back at the hotel, we were told to wait until 14:00 as it was the check-in time. We eventually had to wait until 14:20 and we're given a room on the ground floor. After asking for a better room we were told it was not possible... Even though the reason for the late check in was that many rooms were emptied on that day and needed cleaning.
We purchased a dinner cruise suggested by the front desk guy and it was a horrible experience. Waited for the pick up for 40 minutes, encountered very unfriendly staff, and the dinner itself was scanty. The moon and the Bosphorus were great though. The staff at the hotel could not care less when we gave them feedback on the experience.
Positive points about this hotel are the location and the breakfast.
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