Istanbul Holiday Hotel

Розташування було єдиним позитивним аспектом. Фотографії, які вони опублікували, повністю вводять в оману. Кімнати настільки маленькі, що двоє людей не можуть перебувати в них одночасно, а вологість ускладнює дихання. У наданому номері не було вікна. Крім того, шум від людей, які ходять та розмовляють, був нестерпним. Єдиним позитивним моментом було розташування; все інше було розчаровуючим. За таку ціну воно абсолютно не варте того.

When we first entered our room, we were shocked about the conditions of the room. It looked nothing like the advertised pictures. I never saw so much black mold in a bathroom. The lightbulbs were not working. The interior of the room was so old and damaged that even the closet door from the fridge was missing. The toilet seat was damaged, so you nearly fell into the toilet when using it. You couldn't close the bathroom door properly or lock it. Everything seemed unhygienic, old and damaged. We complained to the staff the next day. I never experienced such unprofessional staff in a hotel. They don't greet you when you enter, don't offer help with luggage or anything, they just sit there, with headphones in or on the phone having private calls. No one takes responsibility. They don't even know how the rooms look. We were told to just: "stay in the room", after I told the receptionist about the conditions and the horrible mold. They told us we can get another room in a few days but after these days passed, they told us the new room is booked again. The only friendly staff are the cleaning ladies though I have to say, that our room was not cleaned daily. Our bed sheets were changed only once in two weeks of our stay. When we looked out the window, there was just trash and a generator that made a big black fog when it started working and loud noises. Regarding sleep. We always woke up from very loud noise in the mornings. When you are someone who likes to sleep early, you will get no sleep because the doors from the hotel rooms need to be closed by slamming it shut. There is no handle to close them silently. I don't understand the good reviews for this hotel and I unfortunately ignored the bad reviews so we had to stay in this hotel for 2 weeks under these conditions. The only good points are the breakfast and location. You are at the blue mosque in 5 minutes. You could eat breakfast at a terrace but no one told us this information. We were informed through other guests in the hotel. It's probably bearable when you are outside the whole day or you just spend 1-2 days there. Other than that the experience was horrible at this hotel. I don't recommend.

we didn’t expect the same which we got , no proper ventilation and was not clean and very bad smell , the bankets with big holes on it , 😢

On days with heavy rain, there was a problem with rain pouring from the ceiling

Rooms are very small. We booked 3 single beds, hotel gave us 2 beds. Hotel staff is not cooperative.

The location is great and very beautiful slope that we can see Bosphorus Strait, only 5 minutes to Arasta Bazaar and 7 minutes to Sultanahmet Grand Mosque (Blue Mosque) & Hagia Sophia Grand Mosque.

The room didn’t match the picture shown in the pictures, I asked for cancellation and nothing was done about that. The receptionist just mentioned that this the best room by avoiding me and getting rid of the problem just showing me another room upstairs which was worst compared to the one I was given. I wasn’t happy here as what I paid for didn’t meet the standard requirements.

The room was small, but had everything required. The price for the location was good, because of the location you easily get access to whatever you want to see in an old city. If you enjoy walking, you will see main sightseeings in Istanbul, with access to any transport, any location.

Worst hotel experience ever. The hotel is extremely congested, and it feels like they try to charge extra for everything. The staff was not helpful and showed little interest in resolving issues or assisting guests. Overall, the service was disappointing, and I would not recommend this hotel to anyone.