michael772016
22 вересня 2024 р.
Fourth time in this beautiful hotel , came back home a week ago. Last time we were here two years ago ,and this time it was even better than before. All the staff were very polite and nice. Outstanding was our experience in the main restaurant where all happenings were under surveillance of a 1.st Asst. Restaurant Mgr. Ahmed Mahmoud. Everything was organized quickly ,on time ,everyone of guests get a free table and get everything what they want to drink or anything else. 1.st.Asst.Restaurant Mgr. Ahmed Mahmoud was every time here and took care that everyone get a more than satisfying service. This year the restaurant was organized perfectly with full restaurant of guests. The food was delicious and various ,everything for everyone. Many thanks to a 1st.Asst.Restaurant Mgr. Ahmed Mahmoud. Every gest was welcomed as a very important guest. Many thanks to a waiters in the restaurant Ahmed Kemal and young Mostafa ,they were very polite too ,good and quick in their work ,we always get what we need very quickly. Many thanks to Mina and his team on the Beach Bar , they were very polite too. Entertaining team was nice and fun ,but they need more girls in the team. Many thanks to Olga in guest relations who several times asked us if we are satisfied with accommodation ,service , and do we need anything ,or to change something ,she was very polite too. Our room was always clean and tidy thanks to Omar Sameh who took a very good care for it. The beach was nice ,clean and and we always had enough space around our beach umbrella. The water was warm and clean. It was beautiful ,relaxing holiday again. We found a new friends here from Cairo : Mirette , Fedy and Patrick ,a beautiful young family. We send them many greetings ! (We forgot to change phone numbers to communicate on Viber , we spoke only something about Facebook) Big greetings to all staff in Old Palace in Sahl Hasheesh ! Next year we hope to come back here again !
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