Huangshan Bai Yun Hotel

Selecting this hotel is an excellent choice for a rewarding experience in Huangshan, as the property is well-maintained and provides all essential amenities for mountain hikers. The service surpassed my expectations, and I trust the team will maintain these high standards for future guests. I would like to highlight a particularly memorable instance: after a long day of hiking, my family and I overslept and missed breakfast; however, the manager kindly arranged for the kitchen to prepare noodles for us. This thoughtful gesture was truly appreciated while traveling and left a lasting positive impression.

We stayed one night at Baiyun, and Xiao Ye, who took care of us during our stay, was very attentive and helpful. My vegetarian friend was also well taken care of, especially during dinner and breakfast, where the staff were very accommodating in arranging special meals. Highly recommend staying here!

Shulin went above and beyond to make sure we have a good stay. The Hotel is located nicely to view the sunset and sunrise at Turtle Peak, which seems to be the better option than Bright Summit. (But all of them are closeby). The buffet in the evening, albeit on the expensive side at 160/person was really good. And breakfast was also great. Only downside was that the view from the rooms was not as nice as I had hoped, and the furniture is a bit older. But overall I can definitely recommend this Hotel and would book it again!

Good location to watch sunrise or sunset at 光明顶&鳌鱼峰。Hotel staff are very welcoming, especially 书琳, she's is very attentive and informative, she even help me to connect to the next hotel staff as I couldn't contact him as I not familiar with WeChat. We feel so grateful we were assigned a room with a beautiful view.

I was pleasantly very surprised by the quality of the service by Xiao Huang. My group and I were expecting eating difficulties due to our dietary requirements, but she specifically arranged for the kitchen to make us food we could eat, and also provided us some snacks to tide us over before dinner when she found out we were yet to have lunch. The room itself was clean and pleasant, especially considering how difficult it must have been to build and maintain the hotel. Our rooms provided coats for the cold weather during sunrise and sunset, as well as torches, saving us from bringing them ourselves. The hotel also provided guidance about different hiking paths to take and places to see the sunset and sunrise.

Location of course is one of a kind, at Bright summit vicinity, where sunrise is must see. Very friendly and helpful staff, special thanks to Xiao Huang for kind treatment.

The service is really nice, there will be a host coming in to help you to make sure your stay is good. The room is clean, not too modern but it’s okay as it’s well maintained. They give you free snacks and drinks. Breakfast has lots of options as well. In the morning they have a guide that lead you to see the sunrise, they also provide thick jackets for the cold morning. Everyone is very friendly.

Fantastic location if you are climbing up from the bottom. Some eateries at the location. Hotel manager Ms Huang (黄经理）was very hospitable and provided excellent service for my stay. I highly recommend this hotel stay. Breakfast variety is also good.

An absolute haven for weary travelers! From the moment I arrived, the exceptional care and attention to detail from the staff completely melted away the exhaustion of a long journey. Check-in was seamless, and I was warmly greeted with thoughtful welcome gifts, along with a wonderful selection of complimentary snacks and refreshing drinks that instantly revived me. The hospitality didn’t stop there—having access to discounted meals at the on-site dining made unwinding after a long day effortless and comforting. The room itself was immaculately clean, wonderfully quiet, and featured a bed that provided the most restorative sleep I’ve had in weeks. Every amenity felt tailored for ultimate relaxation and comfort. What truly sets this accommodation apart, however, is the outstanding management and service team. The service manager provided clear, prompt, and helpful information throughout my stay, and any minor feedback I shared was acknowledged and acted upon almost immediately. It’s rare to find a place that combines such high standards of cleanliness with genuine, proactive hospitality that genuinely looks after the wellbeing of its guests. I cannot recommend this place enough and am already looking forward to my next stay!