ibis budget London Hounslow

The staff who checked us in were very rude. We had previously stayed at Whitechapel ibis budget. The staff at Whitechapel were very welcoming and gave great service. Also the room was very clean. But in hounslow ,room was not properly made. In the bunk bed ,the duvet was just rolled up in one side .There was no pillow cover. Duvet cover not clean and had holes in them. We went down soon after check in and reported this in reception. They argued that it is how it's done.we told them that it is not since we had taken the same type of room (triple room -1 double bed and bunk bed)at Whitechapel. We told the staff that we need the bed to be made properly( around 4:30). We came back at night around 11 pm and the problem was not rectified. It was not touched or changed. Room cleaning done daily was also just name sake. Under the bed and tables there was dust . However the staff on the last night of our stay was very lovely.(maybe I am spelling the name wrong - zuk from punjab).

Good location near the market,near the bus stop, reception available, 24 x 7

Friendly and helpful staff. Close to a metro station makes it a good location to choose

The hotel is good for the night stay since it's very much affordable and Heathrow airport is nearby. Service and staff are very helpful. However I was expecting a water kettle as basic ammenity .Also the curtains are dirty and not cleaned at all.

Convenient location but very small room. Pubs, restaurants and shops nearby. Nice free coffee

Very basic hotel but OK for a one night stay and close enough to Heathrow airport.