Hong Kong Gold Coast Hotel

We have enjoyed our stay at Gold Coast hotel as returning guests. We had young children with us this time and it was a child friendly hotel. The kids looked forward to stay with us in this hotel and explored everything thing what the hotel has on offer. The Gym, the pool, the nearby Gold Coast Plaza. Much better than the previous stay last week when the AC broke down and we had to move hotel rooms in the middle of the night or sweat away in a high temperature room. A wonderful stay this time and we will be back Thank you.

Had a great time with my family.. Family friendly hotel good for children. I love the venue

We are regular guests of Gold Coast hotel. We looked forward to this hotel again to have a good rest after a long flight. However, this time the hotel failed to give us the well rested service we needed. Actually, when we checked in for 4 days stay, we got nicely upgraded to a room with a small balcony but with an awesome plant of Bauhinia's. This was appreciated. The amenities were a bit poorly arranged but this was understable with the influx of Mainland China guesst to this hotel. The real trouble started on the 3rd night, we didn't slept well but we could not understand why and our night came short. Then on the 4th night just after we were ready to go to sleep, we felt the room became terriblbly warm, even with blasting the AC for more tha. 30 minutes. We called the service desk and a technician came to check out on the AC during midnight. It appeared to be 26.5 degrees Celsius! He could not fix this and request us to move to another room, next door from room 306 to room 305. Annoyingly we had no choice than to pack our things and change room at around 2am in the night and had to wake up at 6am for an early check out for other biz travel commitment. So , eventually our last night stay became very short and with a minimum of sleep. Luckily the Gold Coast technician was very helpful in arranging the room change for us in the middle of the night. We regret we never heard from the on-duty manager for the AC technical failure. A 5 star hotel should take you better of their guests, especially loyal and returning guests. A poor experience this time. Need to be shared too.

Nice short trip to GC hotel. Kids friendly hotel with good choices of things to do. Close to the beach and main shopping and dining area. Considering this hotel has been around for years, the hotel itself and the room was kept clean and well maintained. Will come back again.

The hotel was beautiful inside and outside. Great customer service, friendly staff.

Hotel is big and clean. The only downside is the location isn't convineince to travel.