LeeAnne7
29 вересня 2024 р.
Fantastic Stay at The Mira Hong Kong
We had a truly memorable stay at The Mira Hong Kong, especially as we celebrated my mother's birthday. Upon check-in, the hotel - Guest Relations Team surprised us with a lovely cake for her and a sweet letter, which was such a thoughtful gesture!
Mark, the check-in staff, was exceptional. He made the process smooth and enjoyable, demonstrating great professionalism and kindness. Kudos to him for making our arrival so welcoming!
The housekeeping team also deserves recognition; they were incredibly helpful, and our room was spotless. The pool staff and lifeguard were friendly and provided excellent information about the area, enhancing our experience.
Aaron, the mixologist at the bar, crafted fantastic drinks that added a special touch to our evenings. Breakfast was delightful, featuring a wonderful variety of options—the Eggs Benedict was among the best I’ve ever had!
On a side note, while waiting in the lobby after check-in, I witnessed a guest shouting at Mark. It was shocking to see, especially since he handled our check-in so well. I felt bad for him, as no one deserves to be treated that way, but I was impressed by his professionalism in the face of the situation.
Overall, our stay was wonderful and my mother was very happy. I highly recommend The Mira Hong Kong for anyone looking for a fantastic experience!
Перекласти