Marco Polo Hongkong Hotel

This was my first hotel in Hong Kong, and I experienced Typhoon Signal No. 9 during my stay. The next day, I had to board a cruise, so I was quite worried about the transportation arrangements. The concierge team was outstanding—they proactively checked the latest travel information, kept me updated, and even escorted me to the cruise check-in point. Their professionalism, kindness, and exceptional service made me feel well taken care of during a stressful situation. I truly appreciate their support, and it was one of the most memorable parts of my stay. Highly recommended!

Very very very old the room very dusty and smell mold dont book this hotel if you have asthmatics but the location so nice ,swimming pool very small

Good location. Big, clean, and comfortable room. Excellent service. Also good breakfast.

The location is convenient. The TST MTR station and Star Ferry terminal is nearby. I stayed in the Premier room which has an attached living room and attached room for luggage and clothings. By Hong Kong standards, this is a luxurious room in terms of space. Service is good. The reception does a great job to issue the room in a short time. During the stay I also requested for extra pillows which is delivered quickly. The hotel is quite big and most of the time when I leave/return to the hotel, I don't see much tourists on L14 which is where I stayed. I would recommend anyone who is looking for a convenient location to stay in this hotel.

Location is excellent given it is connected to the shopping mall so no impact rain or shine but there seems to be no designated car pick up or drop off point and empty taxis (those only willing to go to airport!) are always occupying the area right in front of the main entrance on Canton Road thus making the rest of the people trying to get rides very dangerous as our cars will have to double park and let us get on in the middle of the road! The hotel is an old hotel but recently renovated so although decor and furnitures show its age, it’s still quite functional, even for those with wheelchairs. Room is spacious and bathroom has both bath tub and shower but the toilet flushing is a bit slow. Hotel was kind enough to upgrade our suite to the executive floor and we were met by very professional and friendly staff there. When we asked for a shower chair for my mom who uses a wheelchair, they promptly provided one! Special thanks to all the personnel on the executive floor who were helpful and attentive, as well as to the Concierge team who assisted us with our freezer storage requests! Our overall experience at the hotel has been great and we thoroughly enjoyed our stay!

I had an extraordinary stay here. The staff is very attentive and always helpful (e.g. I asked for an Powersocket adapter at 10pm and it was brought to my room in less than 5 minutes). The view was great and the bed was very comfortable, solely the bathroom would benefit from a modernization (but everything was very clean).

Would like to recommend Traveller to Marco Polo but overall amenities are quite old, but people are very kind and location super convenient

We have nice and affirdable breakfast at the hotel. Food selection was slso good.

Hotel is old and furniture are outdated but great location and friendly staff…