Island Shangri-La, Hong Kong

Yummy room service food!but the pistachios I paid for tasted not fresh. They’re soft instead of crunchy.”

Close to central and convenient for business and dinning. Room is spacious with good sea view. Overall good quality.

Excellent Horizon club staff. All thanks to Leo, Reine, David, Gordon, and Cloe. Always welcoming us with a wide smile. Thanks to Chef Hardy Hui, we gained weight hahaha. Last day of CNY my parents needed vegan breakfast and he delivered in style. 5 star! Great variety of food, execllent service and ambience at the Horizon club is fabulous. We have to come back again. Cafe TOO, your breakfast was outstanding. Your dinner buffet is out of those world. My mum eat very little yet she was chomping it down. Very fresh ingredients all the way. Not forgetting the wonderful housekeeping team and special thanks to a lady named Eva. I heard you were responsible for my room. You are instrumental and noticed our preference and acted accordingly. Thank you and sorry we didn't meet in person. Maybe next trip. We really enjoyed our stay and the Horizon club initiative to respond immediately to whatever it takes to make our stay very comfortable. We thank you!

Beautiful decoration and very clean, convinent location to shopping malls and food choices.

A best view from the room

Lovely experience

Amazing location, breathtaking views, plenty of restaurants and a shopping mall downstairs with everything one might need. Close to a transportation hub!

Had a great stay! The hotel was clean, comfortable, and well-maintained. The staff were friendly and accommodating, and the location was very convenient. Check-in and check-out were smooth, and everything we needed was available. Overall, it was a pleasant experience, and I would definitely stay here again. Thank you!

We had a very pleasant stay at Island Shangri-La with our group, which included a young child. What stood out most was how personal and warm the service felt — the complete opposite of what you often expect from a large hotel, where guests can sometimes feel like they’re just moving through a production line. Here, the staff made everyone feel genuinely welcome and treated us more like family than regular visitors. Special thanks go to Celina at the front desk. She was especially thoughtful with our child, taking the time to talk and make him/her feel comfortable. Her friendly and patient approach was sincere and unhurried, and it set a lovely tone for the rest of our stay. The hotel itself remains elegant and well-maintained, with attentive service throughout. Our rooms were comfortable and the overall experience was smooth and enjoyable. For a family or group looking for polished yet personal service, Island Shangri-La delivers. We would happily return and are happy to recommend it.