Hanoi la Vision Hotel

I arrived at the hotel two hours before the official check-in time, the front desk allowed me to check in early. That small gesture was honestly the only positive part of my stay. I had booked and paid for my room three months in advance, knowing that Hanoi would be especially crowded due to Vietnam’s 80th National Day celebration. However, just one day before my flight, the hotel suddenly emailed me to cancel my reservation. They claimed the hotel was located on a blocked-off street due to the parade, and offered no negotiation, alternative, or support—just a blunt cancellation notice. I responded immediately, requesting that they keep my reservation, because after some research, I found out the hotel’s street was not actually blocked to traffic. I confirmed this in person during my stay—vehicles were moving through just fine. So why did they send that email? It left me confused and frustrated. Their response wasn’t exactly welcoming either. They said staff wouldn’t be available on the holiday and that the hotel didn’t have an elevator. As a result, I had to carry my suitcase up six flights of stairs myself, while several empty, well-lit rooms remained open on the lower floors. The room I finally received was extremely disappointing—dark, dirty, and nothing like the photos online. I could hear children screaming from the lower floors, and the windows were so filthy I wasn’t sure if the grime was cement or bird droppings. I never once opened the curtains during my entire stay. There was absolutely no city view, and I honestly wonder if this room has ever been reviewed before—it felt hidden away and forgotten. To make things worse, the hot water system sounded like a construction site whenever it was turned on, the water pressure was barely a trickle, and the whole place felt damp and moldy.

Quite convenient place. Nice staff. So many food joints around

This hotel was truly great value for the price. The location, services, and staff were all excellent. I would definitely love to stay here again on my next visit.

The hotel was okay. There is no elevator at the accommodation and you need to bring your luggage through narrow staircase. Luckily they helped me to bring up the luggage. The room was okay and there is no heater in the room.

Perfect spot to explore Hanoi’s street food culture – amazing eats right outside! Despite being central, the hotel is peaceful at night, so you can rest well after a day out.

Even though it was my first time visiting Hanoi, I felt very comfortable throughout my stay.