Super Hotel Candle

Excellent hotel, breakfast is good around 26 km from Airport.

Room was nice enough but kinda old. Seemed to always be waiting for the lift. Noticed some marks/stains on the bedding, more psychological than anything else. Took away and didn’t replace our bathrobes. Shower/taps are so badly designed that they need to print instructions on how to use. Swimming pool is more like an oversized bath, don’t be expecting to do any lap training. Water was also so cloudy I couldn’t see past the length of my arm. Wouldn’t recommend it. Sauna and steam room instructions were also difficult to understand. Found a dead cockroach in the steam room. Showers in pool area felt dirty. We went back to our room to shower. Range of foods at breakfast wasn’t massive but sufficient. Staff were always friendly and well mannered. Convenience stores are within walking distance so buying water is not a problem. Also lots of eateries around.

It is an old hotel and location is not very close to amenities - the facilities are also not well update but for the price it is consider reasonable - however it’s close to lotte

Greetings, here are some key features of the hotel, hope you find it useful: 1. Location: Situated in the Ba Dinh district, it’s close to several embassies, Thu Le Zoo, and West Lake. The area is somewhat removed from the main tourist areas, offering a noisy stay but still accessible by taxi or "Grab." 2. Rooms and Amenities: The hotel offers a range of rooms, including family suites and apartments with kitchenettes. Rooms are equipped with modern conveniences like flat-screen TVs, minibars, and free Wi-Fi. The room I've stayed offers an exciting city view, which I would highly recommend. 3. Facilities: Guests can enjoy a Japanese-style bathhouse, a thermal-water swimming pool, a fitness center, and a spa offering beauty treatments and massages. The hotel also has a restaurant serving Vietnamese and Japanese cuisine. 4. Service: The staff is frequently praised for their helpfulness and proficiency in multiple languages, including English, Japanese, and Chinese. The housekeeping service is noted for its thoroughness and attentiveness, although they were not able to understand basic English word and it becomes little difficult at times. 5. Breakfast: The breakfast buffet receives positive feedback for its variety and quality, including local dishes like pho. Pros: • Good value for money. • Excellent breakfast options. • Clean and well-maintained facilities. • Friendly and helpful staff. Cons: • Little far from major tourist attractions, but close to Lake and church. • The street outside can be busy and noisy, which might be a drawback for those sensitive to street noise. Overall, Super Hotel Candle is a solid choice for both business and leisure travelers looking for comfortable accommodation with good facilities in a quieter part of Hanoi.

The hotel is very clean and quiet. Buffet breakfast is different everyday. Staff are accommodating and kind. We arrived early in the hotel and they managed to check us in early with upgraded room for free. Just nice coz its our pre-anniversary trip. Thanks to Super Hotel Candle!! Superb!!

The room is really big! There was a funky smell somewhere around the room when we entered, but not something I’d like to focus on anyways. Breakfast was also good, there are a lot of options from viet food and international. My only issue was that it was a bit too far from old quarter, took us at least 30mins during peak with grab taxi. A bit faster if you ride or book a motorcycle. I wasn’t able to take a picture of the lobby or the room, but the hotel lobby and entrance looks grand, a bit on the humble side for the room. :)