Haoyi Hotel(Hangzhou West Lake Southern Song Yujie store)

Great experience! The hotel was close to the west lake and it had great amenities, would certainly return

We came here not knowing what to expect, but the hotel os very well located, has all the amenities you would want and is close to the lake. Enjoy!

The hotel was clean and located in the center of the city, so it was convenient to look around Hangzhou. Also the have good breakfast and convenient rooms

★★★★★ We had a very pleasant stay at Haoyi Hotel. The staff were consistently friendly, welcoming, and helpful throughout our visit. Even though we didn’t speak Chinese, they gladly helped us order food and answered our questions, making everything much easier. The breakfast buffet was very convenient and offered a good variety of Chinese and Western options to start the day before exploring Hangzhou. The room was clean and comfortable, and the location worked well for sightseeing. One feature we absolutely loved was the delivery robot. Whenever we ordered food, the robot would bring it directly to our room, which was both convenient and a fun experience—especially for my son, who was excited every time it arrived. The only aspect we weren’t a fan of was the bathroom design. The glass enclosure was almost completely see-through, which offered very little privacy. This is simply a design preference, and we would have preferred a more private bathroom layout. Overall, the excellent service, comfortable rooms, convenient breakfast, and unique robot delivery service made this a very enjoyable stay. We would happily stay here again.

Our stay was beautiful, it’s near the metro and the city centre, there are many restaurants and shops

This hotel is so nice, friendly. The staff is very supportive. And the location is also very good, convenient because nearby have many restaurant and shop. I will come back next time.

This area is convenient and have a good scenery nearby, recommend to Muslim family come here and stay.

Very comfortable and big room. Great price. Would recommend to anyone staying in Hangzhou. Not far from West Lake.

The hotel staff was very welcoming and helpful. The hotel is in a perfect location close to everything you need in Hangzhou, I highly recommend this place