Yitel Premium (Hangzhou West Lake Lakeside Pedestrian Street）

Rooms smelled mouldy, gave me allergies and sore throat. Can see mold on ceiling. Toilet smelled like urine. But location quite good, close to West Lake Central district/shopping malls. Next time I'd go for brand like Orange Hotel right next doo

They even have free laundy service. Breakfast was exceptionally. Next door is a food center. Perfect!

We loved our stay the hotel was well located and clean. There was a laundry room though we didn't use it we appreciated it and the staff were really helpful despite the language barrier they made us feel really welcome! Being above a food court was also amazing and we would recommend it to anyone interested in visiting.

There’s smoke lingers in my smoke free room when I first enter. Have to request staff to get rid of it. Breakfast is simple. Water dispenser is available. Food options are easily available. There’s even a luckin coffee at lift to hotel lobby.

The location is perfect!! nearby everything that traveler needs. The hotel’s staffs are also nice and welcoming. But the one thing made our trip wasn’t excellent was the room had smoking smell and the air condition couldn’t adjust the temperature as we wanted. If the hotel fixed these issue, we definitely come back again.

Location is very convenient. Near big shopping malls with Pokemon Center and near west lake - within walking distance. Will stay again!

I would say the hotel location is excellent, plenty of food outlets and public transportation options conveniently at near. The hotel is located within a plaza, where some elevators are shared with others. Although hotel elevators are available, they are relatively small. The self-service laundry area can be quite challenging, limited number of machines available, long waiting times, particularly for the dryers. The centralized aircond system lacked precise temperature control, the room frequently fluctuated between being too cold and too warm. That's all my comments. 🫡

Good. Pleasant stay, helpful staff, provides water, many food options around. However room is dated.

Perfect location near xihu. Walking short distance to metro from airport and hangzhou train. C