West Lake Cuncuiju

Just a wonderful hotel. We came to Hanzhou for two days and stayed here. An incredibly beautiful quiet and green area, the hotel is very pleasant, clean and very cozy. the view from the window to the dense forest is incredible, and the birds are singing in the morning❤️. I'm 100% happy, if I come again and stay right there! Thanks a lot to the staff for their quick responses and help.

Very cosy, clean and well decorated room with Chinese aesthetics. The attic room isn't big after accounting for the area under the sloping roof that makes sitting necessary. Toilet temperature control could be better as the water was mostly hot. Owner gave a tea sample and a farewell gift! Overall a great experience!

This hotel was well furnished, staffed, cleaned. Located geographically near xihu and xixi wetlands, it however isnt very accessible by public transport (1.5km walk) or car (300m) slight uphill from possible dropoff. The staff were very helpful and kind helping to arrange additional services like the washing machine and even giving free gifts beyond those stated on trip.com. To note, this location also does not have an elevator and the top floors have low ceilings due to the slope of the roof. A pleasant experience from the staff's hard work but location and convenience arent the best.

We had very lovely stay in this cute hotel. The staff is very kind and helpful. Would definitely go back.

Very nice owner and so kind to take carw of us. I love this kind of stay. Travelling by didi is cheap so the location is quiet and i love it.

The hotel was incredibly beautiful! We had an amazing view of the cute little alley and hill. Right next to the hotel is a beautiful hiking spot where you can find some shrines. The vibes are perfect. There is a washing machine available, you can hang dry your clothes on the fifth floor, which has a cute reading room and terrace for an even more amazing view.  So don’t do your laundry last minute! The staff are also very friendly and always greeted us. It was a very good experience, I don’t think anyone would be disappointed.

Hotel is located in a quiet place nearby beautiful scenic places of Hangzhou, it took us only 10 minutes to get to the lake . Owner is very hospitable, rooms are comfortable and clean. Highly recommend this hotel as a place for stay during travel to Hangzhou🥰

Room is excellent, very clean and spacious with amazing views and great tea selections!

We had a wonderful stay at 西湖存翠居. The location is absolutely perfect — just a few steps away from the West Lake attractions, yet tucked into a peaceful, green neighborhood. We especially loved waking up to the sound of birds singing and even meeting some friendly local cats along the way. The staff were incredibly kind and helpful throughout our stay — truly warm and welcoming. We initially booked two nights and enjoyed it so much that we extended for one more. For the first two nights, we stayed in a second-floor room with a huge window and a cozy tea table with two comfortable armchairs — it was such a relaxing space. For the final night, we tried a room on the fifth floor. It might be a bit challenging for taller guests due to the ceiling height, but the private balcony with a swing and beautiful mountain view more than made up for it. All the rooms feel thoughtfully designed, cozy, and comfortable — you can really tell that great care has been put into considering guests’ needs in every detail. Staying in such a serene, nature-filled environment while still being so close to everything is truly priceless. We would definitely love to come back.