Hampton by Hilton Hangzhou West Lake Lakeside Wulin Square

A great place to stay with good location. Free upgrade and also allow me late check out.

I had a wonderful stay at Hampton by Hilton in Hangzhou. The hotel was exceptionally clean, modern, and very comfortable. The staff were warm, welcoming, and made me feel at home from the moment I arrived. I really appreciated the complimentary minibar and the thoughtful amenities, which made the stay even more enjoyable. The only thing I missed was having a spa, but everything else exceeded my expectations. Overall, it offers excellent value, and I would happily stay here again and recommend it to anyone visiting Hangzhou.

the location was very convenient and near to many malls, and the staff were very helpful, and offered help whenever i needed will stay here again in the futur

The room is very clean and the service is good and willing to help on our requests. Thumb up will come back again!

Excellent hotel stay! The service was outstanding, and the cleanliness was among the best I’ve experienced. The location was also perfect, making it very convenient to get around. Highly recommended for a comfortable and enjoyable stay.

Clean and pleasant hotel. Hotel front desk was helpful. Location of hotel was convenient

During check in took longer than usual. New hotel and good breakfast. The hotel have smart laundry for 24hrs🙂.

Comfortable stay with west lake view. Breakfast also with wide variety of choice.

Second time staying here and Ms Liu offered free upgrades to our room to a more spacious one, appreciate it! We requested extra towels and slippers and the service was impromptu. I love the smart tech features where u can check if the robot is sending your food delivery order to your room, and also the status of your laundry by just checking the TV. Location wise it is nearby food places and nightlife which is great. Not to mention the free breakfast that with it. 第二次打卡这家欢朋了，服务一如既往到位，特别感谢刘小姐（小月亮🌜）给我们免费申到了湖景房，其他要求也能及时满足。智能系统很方便，免费早餐还行，地点挺好的。下次来杭州还住这家🤭