Atour Hotel Pinghai Road, West Lake, Hangzhou

Location great… Can walk to west lake if you able to walk around 1.5km. Easy access via taxi. 

Decent stay overall. The room was clean and the location was convenient. The facilities were basic but adequate for a short trip. Service was acceptable and the check-in process was smooth.

The room is big and clean. Location is convenient too, about 10 mins walk to mrt and 15 mins walk to the lake. Food no problem, can always order from ******* and robot will send to your room. Breakfast is good too.

It’s a wonderful stay with Atour hotel. Would definitely choose Atour hotel in future when we travel to China

Good stay and convenient location. Would soothingly recommend.

Good location. And definitely will come back again.

The stay was extended due to Typhoon Bavi. Overall, the experience was positive, and the front-of-house staff graciously allowed me to remain in the upgraded room for a fourth day.

I had an enjoyable stay at Atour West Lake! The staff were friendly and helpful, especially when I had some parcels I needed to collect. Location was a 10min walk from the nearest metro but generally straightforward. I felt safe as a solo traveller as they have strict rules about guest visitation to protect the guest here. Housekeeping were also great too and I had a comfortable stay during my time there, would definitely consider coming back here to stay :)

Service was good, they make sure you are always supplied with water. Room was spacious and clean. The sink and WC/shower area are separated so it’s good if you are traveling in a pair and someone wants to get ready at the sink while the other person showers