Zhongshan West Lake Hotel Hangzhou

The staff was amazing. Thanks to Cici at the front desk for her help! Everyone was nice and approachable.

Enjoyed our stay in Hangzhou. Hotel is conveniently located and very modern. Very reasonably priced and but did not com with free breakfast.

The hotel is quite new with well- designed, spacious & tastefully furnished room. Comfortable bed & quality linen & ver clean. Front office reception staff are excellent especially 小 孙 at check in & 小陈 & 小周 爱他check out. They are helpful, patient, cheerful & respectful to guests. The breakfast has a good spread of western & Chinese food. Excellent location with short walk to west lake. & easy access by taxi etc. Highly recommended.

Hangzhou is nice, full of trees and historical sites. The hotel was recommended by the trip planner. Nice cosy rooms. Spacious, and comfortable bed & pillows. There are some nice touches to the room, and the blue was quite pleasing. There is a shower & bathtub as well. Toiletries are provided. The buffet selection is quite good and quite tasty. We only stayed for 1 night. The staff did help with the bags when we arrived. Check in was seamless but they speak limited English though. Overall nice hotel and reasonably priced. Can’t comment on the location much as we used a driver. The hotel is located at the corner, about 10-15 mins from Qinghefang Street by car.

Had a great stay at this hotel. The location was excellent, making it very convenient to get around and explore the area. The room was comfortable, the staff were friendly, and the overall experience was pleasant. Would definitely consider staying here again.

The hotel was amazing, very clean. The service was great, they were very friendly. Loved the book that was there about Hangzhou, helped me a lot to go through Hangzhou easily, the booked showed all the good spots. Very considerate. There’s a staff that helped me with booking of tickets as well. The location was great. Easy access to so many places , only problem was we had rented out a car so it was difficult to get parking space but other than that everything was perfects .

Michael assisted with our check out and assisted with luggage storage. Rooms are clean and comes with Dyson hair dryer. Overall the stay is very comfortable with free laundry room to use.

Hotel was conveniently located within 10mins walking distance to the IN77 district with loads of food and shopping options. Hotel was beautifully designed, while rooms were also designed to give simple yet luxury vibes. Hotel staffs were also attentive to our requests (for retrieval of packages, etc). Special mention to Alisa from front desk for accommodating to our needs. Overall, a very satisfied stay for exploring Hangzhou city.

The room was great, clean, comfortable bed. The front desk staff were great very friendly and helpful. Great location, close to West lake and other attractions.