a&o Hamburg Hauptbahnhof

2 elevators work well. Sorry for my mistake in previous review I thought 1 didn’t work. I pressed the wrong button. 1 brings you down the breakfast area and the working space which look very bright, colorful and energetic. 1 brings you down near the Reception area. They sell coffee in the Lobby too. The housekeeping staff never cared if I put up the Do Not Disturb sign. He just opened the room without knocking. Another male staff the next day also knocked my door when I put up that sign again. They want to empty the trash daily. I used my nail and could take out the black mold in the shower room wall. They should brush the walls and brush the area around the drainage in basin. You can use the microwave, electric kettle and pan to cook your foods in the Guest Kitchen. Saw the laundry room but don’t know if that is free. Can walk for 2 km to visit the famous Elbphilharmonie. Get a free ticket at the entrance, go up the long escalator and view the city.

In general, I can say it is a good hostel. I just didn't like that there were no lockers in the rooms. I didn't choose the breakfast because it was a bit expensive.

The location was really good close to main Hamburg railway station easy to navigate and worth the cost cleaning and amenities was unexpected at this price

There must of been a field trip or sporting competition in town because there were no less than 200 teenagers in this hostel! Haha, the room was fine, the bed was hard, the shower was hot, and the view (5th floor) was the other bunk bed rooms and some kind of meeting point for the pigeons. My window also faced the courtyard so it was loud outside my window well into the evening. All in all, it was a room that served its purpose, a place to lay my head.

Services is very bad. They even don’t reply your messages and emails.

Good value for money. 10 to 15 minutes' walk to the train station.