Suite Hotel Jardins Da Ajuda

Corredores do hotel com aparência muito antiga, uartos equipados com mobilia muito antiga, as refeições servidas (excepto pequeno almoço) só são de qualidade em datas servidas, o hotel não tem estacionamento gratuito. Pequeno almoço é de qualidade, a piscina interior tem um ambiente agradável, Staff simpático e atencioso pronto a ajudar.

Were were on group walking holiday with a company. We got rooms on the first floor facing road. Noise was increased by scraping furniture on rooms above etc Receptionist was dour & disinterested. Room was spacious & I thought clean , but I trod on a cockroach on night 4 when room was unlit. Next door ( in our party) had a cockroach too. Different night. We both reported it , to almost no interest. Hotel caters to tour groups & restaurant is very busy. Breakfast selection quite good , but tea water is out of machine so never hot enough. Our package tour was half board. Evening meals were not great .Food replenished as evening goes on . Desserts particularly poor. We ate out on last night for a treat.

Booked here for 2 nights price seemed reasonable. Hotel Entrance was half closed off on arrival we pulled up outside in the Drive not sure if it was the Right Hotel NO sign above the Entrance. We were told valet parking! In reality we were told carpark was round the corner unfortunately 😕 we didn't get our luggage out of the car while infront of the Hotel , what a Treck to get back to the Hotel with luggage. This is a very poor 3 star if that, very dated and dirty rooms felt unclean and Bathroom corridors smelt awful of sewage . We had a terrible problem with Ants in the kitchen area in our suite Reception obviously are well prepared as only one can of Ant spray, Reception rang our room asking for the can back after 5 minutes my husband took it back then ended up following her back upstairs to our Neighbouring room so obviously a big problem. As we said very dated on having a walk around the outside of the Hotel we realised they are actually rebuilding it bit by bit as half Reception is all boarded up and left hand side of the building is a building site old front still there see pic. We can see once it's been rebuilt it will be lovely and modern. In our opinion not a place we would ever go back as it stands now. Breakfast was OK but nothing to shout about glad we were only there 2 nights it was more than enough could not wait to leave. On a good note location good near a shopping centre lovely walks around the Seafront but all very hilly if your not fit .

All areas of the hotel were clean and tidy. Bedroom was spacious and comfortable. Good choice of food at buffet breakfast. Pool areas had plenty of sun-loungers and there is a heated indoor pool. Hotel location is good being a short walk to the coastal paths and frequent bus service to central Funchal.

First the good bits. The hotel cleanliness is excellent all departments. Food is plentiful all be it typical 3 star. The rooms are well proportioned but a bit dated. Staff were excellent. This is a well placed location within easy reach of bars,restaurants and shopping. The downsides. Next to the pool Area is a large construction site and from 8am Till 6pm very noisy.(see video) with Jack hammers pounding away and very noisy builders. I must say this is no fault of the hotel. Be aware like most of maderia walking is hard with up and down steep hills and steps. Again beyond hotel fault. See attached photo of building site. Site wouldn't allow video with long consistent hammering noise

Very good value compared to alternatives, Adjacent building work hardly noticed. Rooms and other facilities were of good quality and cleanliness. Staff were helpful. Interesting walks to centre. Restaurant was just ok