Yotel Edinburgh

Well didn't had a very good experience. Reason being the below: - because the hotel in the name of sustainability and environmental friendly ignores all your requests. - we requested a room with twin bed which over call was confirmed and later when we were at the property we were denied stating that the rooms are all full - we were told that there 200 customers always waiting for them to refill the room soo thats the reason they really cannot help us. And they signalled us if we want we can change the hotel but refund cannot be promised since the booking is not directly don't from them - in washroom the towels were dirty water kept running in commode non stop. - I paid another 200 euros upfront to help myself and the same issue was being seen there as well. -- overall a very bad experience with staff available 24/7 just to come with fancy words to deny ur request in the name of that there waiting list is high and we can change the hotel without any refunds. I will ensure that this complaint has been escalated to the highest point and will post the same on there website as well as google review as well.

I had a fantastic experience staying at YOTEL Edinburgh! The location is perfect—right in the heart of the city, close to all the major attractions, restaurants, and public transport. The check-in process was smooth and quick, and the staff were incredibly friendly and helpful throughout my stay. The room was clean, modern, and very well-designed with smart space-saving features. I especially loved the adjustable smart bed and the mood lighting—super cool and comfortable! The Wi-Fi was fast, and the TV had great entertainment options.

I stayed second time in Yotel Edinburgh during my trip in Scotland since I wanted to be Edinburg the first and last night when I returned to London. Yotel is a nice hotel with location right in the downtown and good for me since I took bus in and out Edinburgh airport, but not perfect location if travelers take train.