Hotel D-Elegant

Good night good day, good morning, good shape, good breakfast, good location

Posizione molto buona, parcheggio un pó piccolo, pulizia dei pavimenti poco accurata, spazi ampi e terrazze ampie, colazione confusionaria, di bassa qualità e con poca scelta

Let me start by saying that Lapad is a great area. It offers a chilled-out alternative to Dubrovnik's bustling Old Town while still being a quick bus ride away from its attractions. There are some truly lovely beaches, walking paths and hotels there...the thing is, Hotel D'Elegant is not one of them. We were welcomed by a friendly and helpful member of staff, who set the scene for what we thought would be a pleasant stay (very nice lady with long hair). Unfortunately, we didn't see her again until we checked out. There were some upsides upsides: the spacious room, very close to the bus stop to the Old Town. The downsides however were plentiful. The grumpy, surly staff at reception made me feel embarrassed about asking for help (the guy actually rolled his eyes when I requested the temperature in our room be adjusted because you can't actually change it from your room). The towels were scratchy and threadbare. Our shower leaked in two places, was tepid and lacked pressure. There was a water stain overhead and the hose was coated in mould, which came off on you in stringy chunks as you used it. Our TV was remotely logged into by someone else and started loudly playing at night. I slept very poorly throughout due to the singular, hard memory foam pillow provided but felt like I couldn't ask for an alternative due to the intimidating staff at reception. The third floor had an exit that guests could access at anytime to get in and out to the street quickly, but so could anyone else! If you stay here, I strongly recommend you use the safe or take any valuables with you. Last but not least, the breakfast was very poor and the coffee machine was broken. We gave up on it after day two. I don't enjoy leaving a review like this but I am genuinely perplexed as to how this hotel achieves it's four star status and would not return.

Basic hotel, rooms ok. Breakfast was disappointing. Small selection, hot food was cold, coffee machine broken, overall impression untidy. Hotel location is good, easy to get around by bus or walking. Large free parking lot, close to the beach.

Absolutely i will recommend! Everything is great, specially massage services i recommend for everyone! Also the seaview was unbelievable and enjoyable, very kind personal, delicious food you must to taste, the beach 🏖️ are very close to the hotel everything great!.

Everything was great. Clean and cozy room with balcony. We really loved the breakfast, it was very varied and complete. Also fresh juice. Incredibly polite staff. The location was good for us becouse we were driving a car. They have a free parking. Additionaly, with a marker nearby, making it easy to pick up anything we need during our stay.