Користувач-гість
9 червня 2025 р.
My wife and I stayed at the hotel for two nights in June 2025, and from the moment we arrived to the day we left was nothing less than amazing. Everything, the check-in, room cleanliness and comfort, the staff, was in all sincerity top-of-the-range. The whole team was very well prepared, professional and treat us with a warm and genuine attitude. All the people we met had gone the extra mile to make us feel welcome and at home. Few quality hotels have a staff that is more in sync and better trained and more attentive, and yet when I visited the staff couldn’t work out a bus schedule. What came across loud and clear was the level of seamless service — we never had to ask for something twice, and the staff often anticipated what we wanted before we could ask for it. And we truly felt taken care of, which made all the difference in how comfortable and at home we felt being there. We have stayed in many hotels around the world, but this hotel definitely stands out as one of the best when it comes to service and hospitality. We would definitely return and highly recommend to anyone looking for the perfect combination of comfort, warm and attentive service. Special thanks to Gianpiero, Gaia, Mario, Emanuel & the Excelsior Parco Team
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