Користувач-гість
26 березня 2025 р.
I stayed at Excelsior Parco Capri, and honestly, I wouldn’t recommend it. Based on the glowing reviews, I expected an upscale boutique hotel — but the reality was far from it. It’s clear the hotel manipulates TripAdvisor reviews because there’s no way this place deserves such high ratings. When we arrived, we were greeted by a bowl of old, tired-looking lemons, and leaves scattered on the floor. The overall atmosphere felt drab and rundown. While the staff were kind and tried their best, the rooms were the biggest disappointment. There was a strong, unpleasant odor, and the bathroom products were cheap — more like what you’d find in a drugstore, not a boutique hotel. From the window, we had a view of cables running across the landscape, which added to the unpleasant vibe. Walking through the halls, we saw open doors revealing piles of dirty laundry — not exactly the luxury experience we were hoping for. Yes, they offer a car service to town, which is convenient, but this isn’t the kind of hotel you want to spend time at. The jacuzzi and pool area weren’t appealing, and the atmosphere lacked any charm or style. The concierge wasn’t particularly helpful either — they gave mediocre recommendations and didn’t seem to have strong connections to secure better experiences for us.( one time they did come through though) I chose this hotel because I was on a budget, but still paid sooo much money for this & I regret it. It’s definitely not the boutique, upscale experience it claims to be — and I believe the manipulated reviews paint a completely false picture.
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