Hotel Butua Residence

Great location, but the parking is pretty awful in the garage under the hotel. For some reason they've platforms on the actual parking spaces that just about fit your car, so it's a lot more of a hassle than it should be. Since it's a hotel the power turns off when you leave, meaning your AC and fridge turn off. Having slept in the attic room, it would've been great if the AC could run all day for the room to stay cool.

They have 2 buildings. The smaller one has no view to the sea.

Nice hotel nice location

Дуже приємний готель у серці Будви два кроки від Старого Міста. Не вперше зупиняємось і я думаю що не в останне. Рекомендую

Соотношение цена качество. Скромный отель в удобном месте . Рядом с большим отелем . Мои друзья просили поменять номер из за запаха канализации в номере - поменяли только за 25 евро . Парковка в отеле есть - 20 евро в сутки. Матрас нормальный, сантехника нормальная. До старого города близко .

Nichts absolut unfreundlich alles dreckig und alt

Hanno richiesto un pagamento doppio per la camera senza rimborsare l’importo anticipato via app per poter dare la registrazione di mia figlia con un documento virtuale. Hanno continuato a rispondere via messaggi di attendere qualche giorno assicurando che avrebbero provveduto al rimborso, ma il rimborso non è mai avvenuto.

I stayed at Butua Residence from June 26 to June 29, and unfortunately had a very disturbing experience. As a tourism professional with 15 years of experience, currently working as a manager at a major IATA travel agency, I can confidently say that what I experienced here is far below any acceptable hospitality standard. One day when I returned to my room, I found the toilet in a disgusting condition — someone had clearly used it and not flushed. This is absolutely unacceptable in any hotel, let alone one claiming to be 4-star. I immediately went to reception and explained the situation to the blonde receptionist. I suggested that perhaps the cleaning staff might have used it, but she insisted that they do not use guest toilets. When I pointed out that this would then indicate a serious security issue — meaning someone else had entered my room — she claimed that only I had the key. Instead of taking responsibility, she shockingly asked me if I could have done it myself or if I had a guest in the room. I was extremely offended by this accusation, as it implied that I was lying. She said she would ask the cleaning staff, but after that, no one ever followed up with me. There was no apology, no explanation, and no attempt whatsoever to make up for this unacceptable situation. This hotel does not deserve its 4-star rating — it is barely 1-star at best. If the neighboring Avala is considered 4-star, then this property can only deserve 1 star. Very disappointing and unprofessional experience. I would not recommend this hotel to anyone.

Great quite location! In the center of old town Very nice staff, from front desk gals to the owner This is my second time staying here and would come back again and again