Користувач-гість
14 березня 2025 р.
The hotel is conveniently located at Brussels Midi Station. Having arrived around 9.00pm was looking forward to nice Moroccan food, which Brussels is famous for, I was directed to go out of the hotel a short 8minutes walk to a well reviewed restaurant. I didn’t feel safe walking around the area at that time and quickly returned to the hotel. Dark dingy and smelly subways.
Getting to my room, the phone wasn’t working and I had to take the lift down to order the food. After room service brought the food and quickly left, I realised there were no utensils to eat the food with. So I had to go down seven floors to ask for utensils, and by the time they came the food was already cold.
I have to say the Abdel at reception was doing his best to address my concerns, and waived the cost of the room service. Thank you Abdel.
The following morning, upon my request again, the maintenance team came and replaced the telephone handset.
So, apart from that drama, would I stay again? I might if I can’t find a better one and the same location.
Oh, and as I was checking out they charged me some local tax, which I would have thought should have been included in the quote. Unless this is a Brussels thing.
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