Користувач-гість
15 серпня 2022 р.
When we arrived the receptionist said we have a problem with your booking we don’t have a room available at Bourne hall hotel so we have another hotel not far from here, but i dont acept it, after 10 min not acept it something else then he find us a room, this is terrible everything was booked 4-5 days before and paid everything, and we don’t get the room, shamefully service
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