JC Kevin Sathorn Bangkok Hotel

Neglected in every possible way. The hotel is old but it could be charming. It is unhygienic, dirty, and poorly maintained. The issue is not the age of the hotel but rather the maintenance. Thick layers of dust and dirt everywhere that it’s hard to breathe (I left my laptop sitting overnight and next day so much dust collected on it). Bugs everywhere. Almost everything is broken, torn apart, or extremely worn out. Our first room didn’t have working air conditioning and we had to move rooms. The breakfast is probably the worst I’ve ever seen, in terms of offerings and quality. On top of that, the hotel has the audacity to overcharge for everything else (for example two coffees were 550 baht, one cocktail/drink is 480 baht, etc.). Extremely disappointed in the entire experience. However, the staff is super friendly and kind. They deserve all of the praise despite poor maintenance by management . Hotel is old but has so much potential if it’s simply cleaned and maintained better. DO NOT RECOMMEND.

Good hotel with a great location and value. Could use a little renovation and love as you can notice it’s aging. The staff is helpful. Deposit must be in cash in a medieval way, since they don’t use any modern technology to manage something so simple - and on top of that it’s your responsibility to track that you were not paid back by keeping a piece of paper 🤦♂️ is this 1920?

JC Kevin is a consistent disappointment! I've been there once and I liked it, so I returned for the 2nd time and it was horrible! I had to change rooms 3 times for a 4-night stay! So, I complained and got a complimentary room. So I gave them another change to make amends and yet it was a disappointment! This time, the housekeeping department didn't even lock my door after cleaning! This is unacceptable! This should be the time when they should prove themselves that they are better to what they claim, but NO! One thing I would say is that they are very consistent in a sense that they consistently disappointed me! They should know that this is their chance to turn my experience around, but again, they failed miserably! I WILL NEVER RETURN to this hotel! It is highly NOT RECOMMENDED! Last time there was a huge cockroach in my room too! So many problems happened during my stays that I don't even bother writing them all down! My advise to all the travellers is that DO NOT waste your money at this hotel!

Cockroach infestation in both hotel rooms. Outdated rooms, broken/damaged furniture, and would definitely not consider this a 5-star hotel service. Manager failed to cooperate with Trip.com to issue me a partial one night refund as well.

We booked this hotel for our honeymoon and really wanted to go 5 star to treat ourselves. It very much has its pros and cons but we were unfortunately very underwhelmed. However we couldn’t fault the friendliness of the staff. Pros: Staff were lovely! Especially the door staff who treated us every night. Room was large and comfy to live in. THE VIEWS WERE INCREDIBLE (but we paid for a skyline suite to make sure) Has a very nice pool and is never busy. But is covered by the shade come 2pm. Good aircon system. Cons: Room was very grubby when we arrived. Defo not a 5 star. Walls were all marked and dirty. Cracks throughout the walls and ceiling. Light shades were cracked and all browned. Bathroom was large but not cleaned to a high standard. Mould in the shower and behind the sink. Cracks in the wall. But did have a nice big bath! Bed was supposed to be a king and we specifically paid for a full bed not expecting to find two beds pushed together. Which we wouldn’t usually be bothered about but this left with no bedside tables and one lamp squeezed on top of the bed and no switches or plugs available because they should have been between the beds. Breakfast was not all that good. At first it looks like there’s a great selection but nothing was that great. All dry, hard or precooked off site I think because it wasn’t easy to enjoy for what claimed to be a five star. Furniture was REALLY OLD. All damaged and scrapped, dirty, marked and outdated. Although it is similar to the photos it’s is no where near up to standard or the photos were taken almost 10 years ago. However we did see one or two rooms open while cleaners were in and they did look much nicer than ours so there’s a possibility ours may just have been one that isn’tup to scratch. Pool restaurant is not that nice all English or fried food not 5 star food you’d expect or want staying in Thailand but that is a personal choice. We also booked this hotel as it said it had a rooftop bad with 360 views to find out that is no longer open or able to be accessed anymore and when advertising rooftop cocktails, they’re is a tiny terrace mostly inclosed, was nice for a drink but doesn’tfit many people at all. Overall I’d give this 3 star (room) to 4 star if including the facilities. They are well looked after it seems and the reception really looks nice. But the room really let down our honeymoon trip unfortunately but we made the most of it and enjoyed the size of the rooms and the amazing views.

Beautiful stay, nice centre everyday was a great service and friendly staff wow

I like the great location with reasonable price and My favourite is the Spa at hotel. Very nice and relaxing. Also good view of the families room, we stayed there for 3 days. I will definitely back again.

I recommend this hotel! Excellent staff and service. Cleaning every day without extra pay. We were on 29 floor, view was exciting👍

The hotel has amazing rooms, very large and very quiet and peaceful. Great for families or groups of friends. The balconies have sweeping city views and the internet wifi is very strong.