Red Planet Bangkok Surawong

This was my third stay at Red Planet (Surawong), and overall, my experience is always pleasant—the staff are friendly and professional, which I really appreciate. That said, there always seems to be *something* that goes wrong. This time, it was the Wi-Fi. The room I was in had such a weak signal that I had to go down to the lobby just to get online. For a six-day stay, that’s honestly unacceptable—especially since they’re already aware of the Wi-Fi issues in that particular room. It’s ridiculous to think the problem would just fix itself! Eventually, they figured out that moving me to another room would solve the issue, but why it took three days to reach that conclusion is beyond me. Still, like I said, the staff were great, and I’d stay here again—but they *really* need to get the Wi-Fi sorted out once and for all.

They Don't provided any Mineral water tooth brasher toothpaste

Reception can speak fluent English. Room is clean and tidy.

It's definitely not a 3-star hotel. The room is just okay, but it's too small. The hotel doesn't provide complimentary bottles of water. This is the first hotel in Thailand that I've stayed in that doesn't provide water. I've stayed at other hotels in Thailand that have a green policy, but provide glass bottles in the room and have water stations on each floor to fill your bottles from. They don't even have any toiletries such as cotton buds, which even budget chains usually provide. The fridge in the room is too small and can hardly fit 4 cans of beer and bigger bottles of water. Also, I prefer a shower that you can move around take as opposed to a rain shower. The air con was very poor in my first room and wasn't cooling the room. I didn't have a great first night sleep due to the room being too hot. I spoke to reception to advise them, and they let me change to a different room, and the air con was a lot better. The hotel is in a good location and near the BTS, but it let's itself down badly by not providing any water for guests.

Affordable and clean hotel. Our first room has small insects and cockroach. we told them, they apologized and change our room. The second one also had bad smell. They changed our room again and gave us a room with good view. as a sorry, they also provide us free drinking water and change our checkout time to 14:00 . Staff were friendly and nice. Air condition worked well . 7eleven is under hotel and you can see this tower (can see in photo) in front of 7eleven.

The front desk staffs are really warm and helpful… upon check in one bulb need to be change… next night aircon leak… after fixing… aircon leaks again…