Користувач-гість
27 лютого 2025 р.
We arrived at night and the hotel is dimly lit. We went to the four floor for dinner and was bitten by mosquitoes. The restaurant has no repellant. The menu is restricted.
We found our rooms very poorly lighted, table lamps not working, bathrooms damp smell, bathroom door could not shut, TV couldnt on, bedsheets not clean. The hygenie standard very poor. We cannot understand the high ratings of the reviews. We can only accord them 3 stars and not 4 stars.
The breakfast has wide spread but the coffee and the food is not heated up. Cold coffee.
However, I would like to commend on the good service by the receptionist. Once they hear our complaints, they inform the housekeeping to do deep cleaning and repairs the door , replace the remote control of the TV, etc. Very prompt service.
Перекласти