Leonardo Hotel Amsterdam Rembrandtpark

I recently stayed at Leonardo Hotel Amsterdam, and overall, it was a mixed experience. The check-in and check-out process was very fast, which was a great start. However, the first room I was given wasn’t up to standard, but to their credit, the staff quickly arranged a room change without any hassle. The customer service was great—very responsible and accommodating. I didn’t get the chance to use the hotel facilities, so I can’t comment on those. One downside was the location; while it’s accessible by train and tram, the walk from the station felt quite far, which can be inconvenient if you’re carrying luggage or exploring the city frequently. Overall, it’s a decent hotel with good service, but the location might not be the best choice if you prefer something more central.

A Decent Stay with Some Flaws I recently stayed at Leonardo Hotel Amsterdam Rembrandtpark for 2 nights. Overall, it was an average experience—neither exceptional nor terrible. Pros: • Location: Conveniently situated near public transport and recreatinal park • Staff: The front desk and housekeeping were friendly and helpful. • Room Comfort: The bed was comfortable, and the room had basic amenities like a TV, Wi-Fi, and a coffee maker. Cons: • Cleanliness: While the room was generally clean, you have to notify the personel for replacement of towels and house keeping. If you you not do this they don’t do this. Verdict: If you’re looking for a budget-friendly option with a decent location, this hotel is fine for a short stay. However, if you’re seeking a more comfortable or luxurious experience, you might want to look elsewhere.

We had a disappointing experience with this hotel regarding double-charging us for taxes. We paid for our stay in advance and, upon check-in, were required to pay additional taxes, which we understood. However, we were mistakenly charged twice for those taxes. The receptionist assured us it would be resolved in a few days, but it’s now been over three weeks with no refund. Each week, we receive an email asking the same questions (names, dates, card info) as if a new person is handling the issue every time. Very frustrating and unprofessional service.