Shera Inn Hotel

Бассейн не работает. Пар не был включен чистота желает лучшего! В спа не убрано утром

衞生條件差，床單都是臟東西，沒有熱水壺，泳池關閉，服務態度差，早餐差，像廉價旅館

環境還是可以的

酒店網絡實在是太差了，有出差需求的一定要慎重。房間還是比較大的，周邊吃飯也方便。

需要提高前台服務效率

My wife and I booked the Shera Inn through the MySTOPOVER promotion, for a very reasonable price, including transfer from the airport. The hotel itself was very mediocre and if the MySTOPOVER program is intended to put a positive spin on tourism in Kazakhstan, they would be advised to provide better hotel options. The location of the hotel is not convenient to any attractions, shops or restaurants; there are just a few small shops and a money changer across the street. The room we had was clean, but the bed was too soft, they initially only provided one set of towels (for two people), and there were no hangers! The room had a TV and mini fridge, but no water kettle for hot water and no tea or coffee provided. On the positive side, the shower was very good. The staff were rather unenthusiastic, uncaring, and mechanical (e.g., there was no follow-up to our request for a second set of towels even though we were assured they would be provided).